Customer portals

Automate, streamline, and strengthen customer relationships
With the right strategy for a customer portal, you can grow your business, build stronger customer loyalty, and streamline your internal sales and support processes.

E-commerce, self-service, support, training – what does your customers need?

There’s a lot your customers would rather do themselves – anytime, anywhere – than depend on your support team. Identify what drives real customer value and supports your business. From there, the road to a modern customer portal becomes clear.

With Ninetech as your partner, we ensure a structured preparation phase – including pre-study and concept work – before implementation begins. Whenever possible, we help establish a roadmap that allows for a phased rollout in smaller, manageable steps.

Is e-commerce your top priority? Or is it about offering add-ons and aftermarket solutions?
Maybe what matters most is giving your customers a digital space that’s available 24/7 – across time zones – where they can download documents, access e-learning, and manage their accounts?

We’ll help you prioritize and plan the implementation of your customer portal to ensure maximum value – for both your business and your customers.

“From SkiStar’s 1 million logged-in users to international portals for manufacturing – no matter the industry, the key is delivering real customer value.“

Elmia – My Pages

Exhibitors use Elmia’s customer portal to plan and optimize their trade fair experience – including ordering add-ons and accessing online support.

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SkiStar Member

The SkiStar Member portal allows both private and business customers to manage their accounts and access a range of value-adding services.

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Mitt Vedum

Targeted at resellers in the bathroom segment, this portal allows resellers and end customers to co-create the perfect bathroom setup and place orders seamlessly.

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Azure Commerce Components

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New wurth.se is launched

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Need a strategic sounding board?

Mattias has helped many leading companies successfully implement their e-commerce strategies.

Mattias Berglund Head of strategy & VP +46707134941 mattias.berglund@ninetech.com
Our tips for launching a B2B e-commerce project

Explore our recommendations for building a strong strategy – from first steps to full implementation.

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